At TracePathHub, we strive to provide exceptional yoga and Pilates experiences. Please review our refund policy regarding class bookings and purchases.
1. Class Bookings:
- Cancellation by Participant: If you need to cancel your booking, please do so at least 24 hours before the scheduled class to receive a full refund.
- Late Cancellation: Cancellations made less than 24 hours before the class may not be eligible for a refund.
- No Show: Participants who do not attend a booked class without prior cancellation are not eligible for a refund.
2. Workshops and Special Events:
- Refund policies for workshops and special events may vary. Please refer to specific event details for cancellation terms.
3. How to Request a Refund:
- To request a refund, please contact us via email at [email protected] or call us at +1 415-476-5039.
- Provide your booking details, including the class date and time, and the reason for the refund request.
4. Refund Processing:
- Refunds will be processed to the original form of payment within a reasonable timeframe.
- Please allow up to 5 business days for the refund to reflect in your account, depending on your payment provider.
5. Exceptions:
- Refunds may be granted in exceptional circumstances, such as medical emergencies or unforeseen events. Please contact us directly to discuss your situation.
6. Contact Us:
- Address: 2595 Mission St, San Francisco, CA 94110, USA
- Phone: +1 415-476-5039
- Email: [email protected]
For any questions or clarifications regarding our Refund Policy, please reach out to us. Your satisfaction and experience at TracePathHub are important to us, and we aim to handle refund requests fairly and efficiently.
This Refund Policy is effective as of January 1, 2024, and may be updated periodically. Please refer to our website for any changes or updates.